Are you doing tours during COVID-19 restrictions?
Our COVID-19 checklist is in place, we are inspected and approved.  We are offering camel rides in January 2021 from Tuesday to Saturday.
We have put in place all possible precautions and systems to share the safest environment possible under the circumstances.
We’ve implemented vigilant cleaning protocols in our work place including: regular cleaning of communal hard surfaces; regular disinfection of hands; cleaning camel saddles before / after each tour; and exercising social distancing.
Your safety is our number one priority, so we’ve requested that if any team member feels unwell they should remain at home and we ask our customers to do the same.
Click on our policies page for further details of our COVID-19 policies. 

What’s your #hashtag?
#pyndancamels We love to see all your photos. Please share with us on Instagram and Facebook.

Do I need to book a camel ride or can I just turn up at Pyndan Camel Tracks?
We have to let our camels know that you are coming so we can get them ready for you. Book early to avoid disappointment on 0416170164! Tours operating Tuesdays to Saturday in January 2021. Check out our calendar for year round availability.
We don’t offer short camel rides or farm tours.

What does my camel tour include and how do I get to Pyndan Camel Tracks? 
Tour includes hotel pick up and drop off. Or you can self-drive to Pyndan Camel Tracks. Click here for directions — Pyndan Camel Tracks — located only 20 minutes from Alice Springs CBD.
Sunset tours include light refreshments.

What do I need to bring?
Wear sun-smart clothing including a hat and sunscreen, bring a water bottle and your sense of adventure. Comfortable shoes are best including sandals. Bring a day pack if you wish.

Where do we go?
For our camel ride we go from the Pyndan Camel Tracks camel yards into White Gums Station, in a valley up close to the MacDonnell Ranges. During the camel tour often you will see Australian animals like kangaroos and other native wildlife as you experience the true beauty of the Red Centre. 

How to locate Pyndan Camel Tracks
Check reception at your accommodation for our brochure that has a map. If you have your own vehicle, it’s easy to find Pyndan Camel Tracks. We’re at 21259 Jane Rd, about 17 kilometres south west of Alice Springs. To get there, drive south on the Stuart Highway as if heading to the airport or Adelaide. Go through Heavitree Gap and, after 3 kilometres, turn right into Ilpara Road. It’s the second street on your right after the Gap and adjacent to Oldtimers Village on your left. Drive 10 kilometres and, just after Temple Bar Caravan Park and Wanngardi Park on the left, turn right into Jane Rd. Look for the Pyndan Camel Tracks sign on the corner of Ilparpa and Jane Rds. We’re the second driveway on the left. Look for the metal camel and signs! It should take you about 20 minutes from town. Leave town approximately half an hour before your ride’s departure.

When is Pyndan Camel Tracks open?
We are open during the afternoon camel tour times; to check availability see our availability calendar on our website.
2021 January, we are running sunset camel rides from Tuesday to Saturday. Please phone direct if you can’t get availability online. 

How many people ride on each camel? Can kids ride a camel safely?
Our camels are tied in a ‘string’ or ‘camel train’ rather than free camel riding. Depending on the number of people on tour, one or two people will ride each camel. You get to choose your companion to ride with on camel back; our experienced cameleers will choose who sits in front or back for safety reasons. Although camels are quite tall, it is safe for children and their responsible adult will sit in the saddle seat behind a child. Children under 3 years old must sit on a parent’s lap.
Our one hour tour can take 1 to 14 riders.

Do you have accessibility restrictions?
We seek to include participation by customers of all abilities if possible and are mindful of safety and our Risk Management Plan. The time of booking is the opportunity to discuss accessibility requirements and we can chat about any concerns by phone on 0416170164.
For your own safety it’s really important that you are able to comfortably mount and hold yourself seated on the camel. We do not recommend making a booking if you have ongoing back issues; are planning or recently had a hip replacement; if you are pregnant; if you cannot comfortable squat into a moderately low position or lift your leg up like you were getting onto a motor bike; and very importantly, you must be able to sit stably.
As assistance animals are not able to be loaded onto a camel it is not possible to join our tours with assistance animals. Please phone to discuss if your assistance animal can be remain at the camel farm while you are on tour.
If it’s decided that anyone’s safety is at risk, we offer you a visit Pyndan Camel Tracks to enjoy the ambience of being around the camels. Accessible parking is available at the tourist car park and the terrain between the parking area and camel yards is suitable for wheel-chairs and prams.Toilet facilities are not wheel-chair accessible or fitted with hand rails.

Do you have weight restrictions?
We don’t have a weight restriction, however, sometimes buying 2 seats helps alleviate any anxiety and knowledge that a person gets the camel all to themselves.

Do you have a camel shop?
Yes, we have a souvenir shop where you can buy postcards of the camel you rode and other camel-themed souvenirs.

Are there other camel tour operators in Alice Springs?
Pyndan Camel Tracks is the only company offering camel rides in Alice Springs.

What happens if there are cancellations? Are there terms and conditions?
Cancellations made within 7 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 7 days notice incur an administration charge of 30% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Refer to our Policies page for further details.

If a situation beyond the control of Pyndan Camel Tracks arises, and Pyndan Camel Tracks have to cancel the tour, then a 100% refund applies. Don’t worry! Cancellations are very rare. Alice Springs is in a desert environment and the average annual rainfall is only around 200mm, if we get that! When it does rain or has been raining recently we’d have to cancel for safety reasons. Wet weather makes the track slippery and we value your comfort and the safety and nerves of our gentle camels—our ships of the desert. If we had to cancel, we will endeavour to contact you through your hotel or supplied contact number. Hopefully we could arrange another time for you to come on our scenic rides, or a special visit to pat our gentle giants.

We reserve the right to alter the times of tours or cancel tours without notice. Camels are hardy desert creatures but on rare occasions one of our hard workers can get sick. We usually have a spare camel, however, in case we don’t or the others are still in training, we want to make sure that your safety is paramount. Marcus has been training camels for decades and his camels are great!
We recommend that passengers reconfirm their booking at least 24–48 hours in advance by phone our booking number: 0416 170 164. Don’t miss out on camel riding!

What camel tour companies do long treks?
Camel Treks Australia have extended camel-riding safaris both in the Far North Flinders Range of South Australia and international adventures in India, Mongolia, Turkey and Morocco.

Pyndan Camel Tracks

Tel: +61 416 170 164
Email: [email protected]
Postal: PO Box 1939,
Alice Springs, NT 0871
Physical: 21259 Jane Rd,
Alice Springs, NT 0870

Pyndan Camel Tracks

Tel: +61 416 170 164
Email: [email protected]
Postal: PO Box 1939,
Alice Springs, NT 0871
Physical: 21259 Jane Rd,
Alice Springs, NT 0870